Returns and Refunds

Return Policy

At our website, we strive to deliver high-quality products and a smooth shopping experience. Please review our return policy carefully before making a purchase, as returns are accepted only under specific conditions.

We reserve the right to approve or reject any return request after reviewing the details provided. Our return policy is designed to be fair while protecting the integrity of our products and services.

Returns conditions

  • Returns are accepted only if:

    • The item received is incorrect, damaged, or defective

    • The issue is reported within the specified timeframe after delivery

    • The product is unused, unwashed, and in its original condition with all tags and packaging intact

    Returns will not be accepted in the following cases:

    • The wrong size was selected by the customer

    • Change of mind after purchase

    • Normal wear and tear

    • Products damaged due to misuse or improper handling

    All return requests must be approved by our support team before sending any item back.

Exchanges

We only offer exchanges if an incorrect item or wrong size was sent by us.

If you believe you received the wrong product or size due to an error on our part, please contact us with:

  • Your order number

  • Clear photos of the item received

Once verified, we will arrange an exchange at our discretion. Exchanges are subject to product availability and approval.

Refunds

Refunds are issued only for approved returns and are processed after the returned item has been received and inspected.

Please note:

  • Refunds are made using the original payment method

  • Processing times may vary depending on your payment provider

  • Shipping charges (if any) are non-refundable unless the error occurred from our side

We reserve the right to refuse refunds if returned items do not meet our return conditions.