Delivery methods and charges
We aim to make delivery simple, fast, and affordable for all our customers.
We offer reliable shipping through trusted courier partners to ensure your order reaches you safely and on time. Delivery times and charges may vary depending on your location and the delivery method selected at checkout.
Shipping Charges:
Shipping fees are calculated at checkout based on your delivery address and order size.
Any applicable shipping charges will be clearly displayed before you complete your purchase—no hidden costs!
Once your order has been shipped, you will receive a confirmation message with tracking details so you can follow your delivery every step of the way.
I still have not received my order
We understand how exciting it is to receive your order, and we’re here to help if there’s a delay.
Before reaching out, please check:
Your order confirmation email for tracking details
The tracking link to see the current delivery status
Whether the delivery address provided was correct
If your order is taking longer than expected or tracking hasn’t updated, don’t worry—our support team is happy to assist you. Simply contact us with your order number, and we’ll look into it right away.
The items received are incorrect or are defective
Your satisfaction is our top priority, and we’re sorry if something isn’t right with your order.
If you have received:
The wrong item
A damaged product
A defective or faulty item
Please contact us as soon as possible with:
Your order number
Clear photos of the item received
Our team will review the issue promptly and arrange a replacement or resolution according to our return policy. We’re committed to making things right for you—quickly and hassle-free 😊
Size & Fit Issues:
We encourage customers to carefully review our size guide before placing an order to ensure the best fit.
If the wrong size was sent by us, we’ll be happy to assist with a return or replacement at no additional cost.
If the incorrect size was selected by the customer, we’re unable to offer support for size-related fit issues.
Please note that fit and sizing preferences can vary from person to person, so we recommend checking measurements carefully before checkout.
If you believe you received the wrong size due to an error on our part, contact our support team with your order number and clear photos of the item, and we’ll resolve it as quickly as possible.